Mail Order 

Why us?

Our Mail Order service delivers custom built solutions using the latest technology. The key features & benefits are:

Features

  • As a registered BACS bureau, MRM can handle full payment processing credit/debit card, direct debit & cheques.
  • Drop Ship supplier management expertise and experience to help maximise efficiency & give the customer the best experience. 

  • Huge despatch volumes enable us to negotiate great rates for packaging and carrier costs (including discounted despatch options across Europe)~ savings that we pass on to our clients.

  • Live & transparent reporting accessible via our secure client portal

  • In-house Customer Service ~ Our 40 seat call centre handles email, phone, social media management & speedy returns management =  happy customers

Benefits

  • Data processing via multiple routes: Phone, web services, response coupons~ our single fulfilment system receives and consolidates order data to make your projects speedy and efficient.

  • Speed of turnaround~ we pick and despatch twice a day. This ensures customer satisfaction, especially where consumers are logging their feedback ratings and comments on websites and social media.

  • Low cost warehousing.  With over 100,000 square feet of warehouse we are able to accommodate a large amount of stock. Our Midlands location means you won’t pay London storage rates.

  • Low cost packing / despatch We despatch huge volumes of items on a weekly basis.  This enables us to negotiate great rates for packaging and carrier costs (including discounted despatch options across Europe)~ savings that we can pass on to our clients.

  • Packaging materials ~ Huge amounts of experience to deliver best, most cost effective options & strong purchasing power means we can buy very competitively. 

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