Publishing Services 

Highly competitive

Publishers operate in a highly competitive, fast moving environment and in order to support this we have built a range of in-house complementary services. Our subscriptions management service includes:

  • Multi-channel order management with in-house customer support
  • Variety of payment solutions (including foreign currencies)
  • VAT management
  • Audit management reports
  • Gift subscription, reader offers and renewal management
  • Consumer and market intelligence
  • Back issues
  • Part-works
  • Mailing services (fulfilment, warehousing)
  • Subscription gift fulfilment
  • Customer contact management
  • Customer database and coupon management
  • Outbound direct marketing via post, email, web and telephone

Competitions Management portal

Our standalone competitions management portal allows us to handle multi entry route competition entries in a seamless fashion. All of our processes are fully compliant with the latest CAP code and IPM rulings:

  • Multiple draws for each competition
  • Custom built online management systems
  • Independent judging facility
  • High value draws
  • Contact winners via telephone, web, post, email, fax or SMS
  • Data capture requirements
  • Instant wins & Free prize draws
  • Set up and management of NPN systems
  • System managed allocation of random winner opportunities
  • Handling and fulfilment of prizes
  • Stock security and flexibility

Client reporting and live customer data can be accessed securely from our client log in page. Each client application is tailored to the specific client using the portal and client briefings can be loaded into the system for outbound marketing campaigns.

Case Study

Time Inc - Competitions Management

Time Inc publish some of the major consumer magazine titles in the UK.

Time use our on-line competitions management portal which allows multi-channel consumer consumer entries across all titles.

The system allows the title manager to easily create a form to collect reader entry information and brief us the new competition details at the same time.

After the close date, our portal automatically randomly selects across all entries and generates an email to the client containing a link to all winners of that competition to allow fulfilment of the competition prize(s).

Like to read less and chat more?

Let’s have a chat about how we can help you.