About us

We’ve been delivering Marketing Services that drive sales for brands for over 25 years. Our locker is full of Promotional Management innovations and packages, Business Process Outsourcing (BPO) plans, cutting edge Payment Solutions, Ecommerce expertise and traditional Handling and Fulfilment capability.

We get the bigger picture. That brands invest heavily in building perceptions around their identity and value proposition. How their consumers perceive their products can be all too easily changed at any point in the customer journey.

That’s why we’ve built a team of people gleaned from client, agency, IT and traditional Marketing Service supply backgrounds. Because page load times, delivery deadlines, currency conversion rates, promotional compliance and product nesting really does matter.

And that’s why our mission is to use the power of our people, our processes and our IP to drive sales and build connections between brands and their customers

What we do

Marketing Services is a broad church. Our congregation of solutions is drawn from our extensive in house family. From international cashback promotions, payment solutions, drop shipping, ecommerce to point of sale management and many other solutions in-between, we have produced award winning work for brands, agencies, public sector and charity clients alike.

We physically store, package and distribute goods.

We design, build and host front end and back end digital platforms for the promotion, sale and fulfilment of products and services.

We administer domestic and European payment systems to support ecommerce and promotional activity across borders.

We’ll take on and manage the contracting of specific business processes, particularly for Public Sector and Charity clients.

We provide an end to end solution for tactical and strategic promotional campaigns with a combination of bespoke and off the shelf programmes.

And everything we do we is driven by the standards of reporting and measurement brand owners require. After all, it’s your brand in our hands.

How we do it

People. We’re proud that more than half of our staff have been with us 10 years or more. We’re also Investors in People accredited.

Process. We care about what we do and who we do it for. It is important to us to continually improve the quality and range of our services. We challenge ourselves to be proactive in supporting our clients and be generous in the time we give to our clients and our own people. Being recognised as experts involves applying best practice to what we do and always seeking transparent and honest partnerships with our clients

Products. We can provide an off the shelf approach but also have the in house IT expertise to build bespoke solutions for more complex campaigns. All areas of our business have been recognised with a total of 14 awards in the last 5 years, including Company of the Year (2015) a Grand Prix (2016) and a Gold & Silver at the 2017 IPM COGS

Best practice. We are ISO 9001 Quality Management certified and ISO 14001 Environmental Management certified. We are also a Registered Data Controller and a certified BACS Bureau

Who we work with

News

In the final chapter of our review of 25 years in the promotional marketing industry, we talk to 3 brand owners to get their thoughts on the changes they've seen.

Read more...

In the final part of our conversation with our Executive Chairman, Peter Kerr reflects on some of the highlights of MRM's first 25 years.

Read more...

In the second of our series of articles to celebrate our 25th anniversary, Executive Chairman Peter Kerr looks ahead to what's next for Promotional Marketing.

Read more...

In the first of a series of pieces in celebration of 25 years of MRM, our executive chairman and founding partner Peter Kerr chats to us about how the business came to be.

Read more...