ISO (International Standards Organisation)
offers international standards across a wide range of disciplines. Audits are
performed to ensure compliance with the standard and certificates are awarded
by an independent external body.
We hold ISO
9001:2015 (Quality Management) and ISO 14001:2015
Evolution and development has always been a core part of MRM’s business
ethos and a key element of our vision is to continuously improve the quality
and range of services for our clients’ promotional marketing campaigns.
To remain competitive in our
marketplace and ensure we offer added value, we remain committed to the
consistent provision of quality products and services that will satisfy and
exceed the demands and expectations of our customers.
To ensure this happens, and to
provide a framework for measurement, MRM operates a Quality Management System
(QMS) which ensures conformance to standards and prevailing codes of practice. This ensures all our processes are correct; our records are
accurate and are aimed at service delivery of the highest quality. It
also promotes a culture of continuous improvement.
We continue to obtain full value from these
certifications by embracing the standards and processes around them ~ these provide
the framework to enable us to continuously challenge ourselves and to analyse
and measure project and
organisational performance. At MRM these
are seen as a vital component to improve the services that we provide and to achieve
best practice and best value for our clients.
If you need more information on anything at all, or you would like to talk about a project you are planning, we would love to listen and have a chat. The team are on hand to answer any questions you might have. Send us a message, request a call back or give us a call at +44 (0)1858 410510