At MRM we understand the importance of excellent handling and fulfilment, in fact we've won awards for it and have been recognised by our peers and competitors. Whether you're running an on-pack promotion and need us to fulfil 50,000 fundraising packs containing 15 items or need us to pack and collate sample boxes to send to vloggers and influencers - we can help. It's a well known secret that we are the most proactive handling house in the UK, working for major brands to provide traditional physical fulfilment solutions through to digital rewards...all perfectly managed using our in-house fulfilment system, integrated customer services suite, live reporting and proactive account management.

From one-off direct mail campaigns to more complex collated fundraising packs, we can handle the biggest and smallest of campaigns.

  • Management of mailing components
  • Pack collation - printed personalised literature (sponsorship forms, giros, covering letters), generic print (posters, stickers) plus branded merchandise such as balloons, wristbands
  • Sourcing of merchandise
  • In-house print management
  • Complex data management & data manipulations
  • Discounted UK and International despatch options - giving you more budget to spend
  • Proactive project management - offering advice, support and how to maximise ROI
  • Response handling - online and offline data capture
  • Data integration with client systems
  • Intuitive stock management - including dynamic alerts
  • Pick & pack - from complex hand collated fundraising packs through to simpler ecommerce order fulfilment - all orders are picked and despatched daily to an agreed SLA
  • Supply chain management - we can manage relationships with your suppliers to deliver a seamless solution and plan all elements of a campaign accordingly

MRM is the UK's largest competition handling house, working with many publishers to provide postal as well as digital entry routes, all centrally controlled, audited and reported via our online competitions portal. Our standalone competitions management portal allows us to handle multi entry route competition entries in a seamless fashion. All of our processes are fully compliant with the latest CAP code and Institute of Promotional Marketing (IPM) rulings:

  • Custom built online competition management system
  • Independent judging
  • Management of high value prize draws / competitions
  • Winner management
  • Full data capture service
  • Analysis of entries - full reporting provided
  • Instant wins & Free prize draws
  • Set up and management of NPN systems
  • System managed allocation of random winner opportunities
  • Handling and fulfilment of prizes
  • Stock security and flexibility