Dept of Health / Healthy Start Scheme

This scheme replaced the Milk Token Scheme and provides pregnant women and children in low income families with Healthy Start vouchers (currently valued at £3.10 each) which are only valid against certain products. Beneficiaries of the vouchers redeem them in multiple store groups.

We developed a fully managed and auditable processing system for retailers to register, make claims and process payments for the vouchers. We also manage the claim enquiry line at our in-house contact centre. We sourced state of the art scanning machines and consulted with the client and suppliers on creative applications for optimal voucher processing. The watertight process allows us to make payments from Paymaster General.

MRM has been involved since the scheme was introduced in 2006 with 23 million vouchers processed annually.

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NYX Professional Make-Up for L’Oreal

We’ve supported NYX on a number of high profile events (eg London Fashion Weekend at Olympia London) following the launch of their cosmetics brand in the UK.

We’ve provided logistics support by receiving and managing event stock, merchandising the stands pre-show and devising a system of stock replenishment to ensure maximum sales and great consumer experience during the event.

We’ve also helped to co-ordinate event staff and manage cash and stock reconciliation post event. We have exceeded sales targets whilst helping to deliver a great brand experience.

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British Gas

MRM are the appointed ‘single fulfilment partner' to British Gas ~ helping to save cost across the company.

We project managed the nationwide movement of stock and all projects to MRM in order to provide the benefits of better process and materials & despatch costs of the resulting increased volumes under one roof. We’ve developed close client relationships with contacts in all areas of the client’s business and have helped bring cost savings through process experience and our technical expertise.

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